Privacy Policy

Privacy is fundamental to trust. Wellmind takes a privacy-first approach because the systems supporting care should respect the people receiving and providing it. We’re committed to handling your personal information responsibly, protecting it from unauthorized access, and giving you transparency into how it is collected and used.

Protecting your private information is our priority. The Wellmind.com website (the “Site”) is comprised of various web pages operated by Wellmind.Online, Inc. (“Wellmind” and also referred to as “we,” “us” or “our”). This Statement of Privacy ("Privacy Policy") applies to the Site and all its pages and content maintained by Wellmind, and governs data collection, usage, storage, and protection.

By using the Site, you consent to the data practices described in this Privacy Policy. This Privacy Policy does not apply to any protected health information we may collect that is protected by the Health Insurance Portability and Accountability Act (HIPAA), as amended, or medical information protected by the California Medical Information Act. Our privacy practices in relation to that type of information is separately described in our Notice of Privacy Practices.

Wellmind may collect anonymous demographic information, which does not identify you individually, such as your: age, gender, and location. We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site; or (f) submitting inquiries requesting services. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Wellmind does not sell, rent, or lease its customer lists to third parties.

Wellmind may share data collected from you with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries of Wellmind services. All such third parties are prohibited from using your personal information except to provide these services to Wellmind, and they are required to maintain the confidentiality of your information.

Wellmind may disclose your personal information, without notice, if required to do so by law or if it has a good faith belief that such action is necessary to: (a) comply with applicable law or with legal process served on Wellmind or the Site; (b) protect and defend the rights or property of Wellmind; and/or (c) act under exigent circumstances to protect the personal safety of users of Wellmind, or the public.

Wellmind may keep track of the websites and pages our users visit within Wellmind, in order to determine what Wellmind services are the most popular. This data is used to deliver customized content and advertising within Wellmind to customers whose behavior indicates that they are interested in a particular subject area.

Wellmind may use various technologies, including cookies, tokens, tags, web logs, web beacons, scripts, and web server logs, to automatically collect information about your computer hardware and software. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the Site, our services, to maintain quality of the service, and to provide general statistics regarding use of the Wellmind Site.

"Cookies" are small text files that may be placed on your computer or mobile device when you visit a Site or click on a URL using your web browser. Cookies may include "single-session cookies" that generally record information during only a single visit to a website and then are erased, and "persistent" cookies which are generally stored on a computer or mobile device unless or until they are deleted or are set to expire. You may disable cookies and similar items by adjusting your browser preferences at any time.

The Site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other third-party websites. We encourage our users to be aware when they leave our Site and to read the privacy statements of any other website that collects personally identifiable information.

Wellmind secures your personal information from unauthorized access, use, or disclosure. Wellmind uses the Secure Sockets Layer (SSL) protocol ("SSL Protocol") for this purpose. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the SSL Protocol. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

If you are a California resident, in addition to any other rights outlined in this Privacy Policy, you have a right:

• To know (1) the categories and/or specific pieces of personal information we have collected about you, (2) the categories of sources for that personal information, (3) the purposes for which we use that information, (4) the categories of third parties with whom we disclose the information, and (5) the categories of information that we sell or discloses to third parties. You can make a request to know up to twice a year, free of charge. Note that we do not sell your information, but we may share your information as outlined in this Privacy Policy.
• To request that we and our service providers that receive and/or collect your personal information delete the information collected from you, subject to certain exceptions (such as if we are legally required to keep the information).
• To opt-out of the sale or sharing of your information. Note that we do not sell your information, but you may request we stop sharing your personal information (“opt-out”), including via user-enabled global privacy control. We will not share your personal information after we receive your opt-out request unless you later authorize us to do so again.
• To ask us to correct inaccurate information we have about you.
• To limit use and disclosure of sensitive personal information. If we collect your sensitive personal information, you can ask us to only use your sensitive personal information (for example, your social security number, financial account information, your precise geolocation data, or your genetic data) for limited purposes, such as providing you with the services you requested.
• To not be discriminated or retaliated against for exercising your rights under California law.

Wellmind does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 18, you must ask your parent or guardian for permission to use the Site. If we learn that we have collected information from a child under the age of thirteen without having received it from such child’s parent, legal guardian, or personal representative, we will delete such information. You can visit the Federal Trade Commission’s website to learn about the Children’s Online Privacy Protection Act (COPPA).

From time to time, Wellmind may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication of Wellmind. If you would like to stop receiving marketing or promotional communications via email from Wellmind, you may opt out of such communications by simply clicking the “unsubscribe” button.

From time to time, Wellmind may contact you via SMS for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication of Wellmind. Messaging and data rates may apply. To unsubscribe from SMS communications, reply STOP. For assistance, reply HELP. Notwithstanding anything to the contrary in this Privacy Policy, your consent to receive SMS messages applies solely to us. It does not apply to the activities of any third party. If you provide us with your mobile number, we will not share your mobile number with any third party for their marketing or promotional purposes.

We may store your data on servers provided by third party hosting vendors with whom we have contracted. Those vendors are prohibited from using your personal information except to provide data storage services under the terms of our agreement with the vendor, and as permitted by applicable law.

Wellmind reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that updated Privacy Policy.

Wellmind welcomes your questions or comments regarding this Privacy Policy. If you believe that Wellmind has not adhered to this Privacy Policy or if you would like to exercise your rights, please contact Wellmind at:

Wellmind.Online, Inc.
2100 Geng Rd Ste 210
Palo Alto, California 94303

Email Address:

Telephone number:
(833) 646-3243

Effective as of September 09, 2026